Employee Assistance Programme (EAP)

Sometimes issues or concerns at work or at home can affect your employees and lead to absence or presenteeism, but sympathetic, impartial support and advice may be all that’s needed

An employee assistance programme (EAP) is an employer funded service that allows staff to contact an independent adviser to access free and confidential counselling and advice services, to discuss any issue that is troubling them, causing stress, or interfering with effective job performance or attendance.

It is the single most effective support solution for an employer wanting to provide genuine mental health support to their employees.

Counselling First is a person–centred Counselling and psychotherapy service provided by A Positive Start CIC, a community interest company. Counselling First allows Employees and their family members over the age of 16 to easily access online resources covering a range of self-help topics and mindfulness techniques. Staff can also access our employee assistance programme to get immediate emotional and practical support and advice from a qualified, ACCPH accredited, locally based professional Counselling service.

Whether you want to minimise stress, reduce absence, manage trauma, or address a workplace issue we have the expertise and flexible approach to deliver a high-quality solution that is tailored to your needs.

We provide online and face to face support including for employees;

  • Trauma Informed therapy
  • Person-centred counselling
  • Psychotherapy / counselling
  • Neuro-linguistic programming (NLP)
  • Emotional Healing Technique (EFT)
  • Mindfulness & Meditation


There are many benefits of an Employee Assistance Programme to your business,

  • Early intervention means less time away from work, and reduced absenteeism. Healthy employees are also happier and more productive.
  • Attract and retain talent by rewarding your employees with a service that can improve their day to day lives.
  • Provide healthcare access for all showing your employees your care outside of the office

For more information Contact Us.


1- 25 Employees

£50 per member per annum
  • 12 Months Membership
  • Immediate Emotional Support & Advice
  • Easy Access Online Resources 24/7

51 -100 Employees

£35per member per annum
  • 12 Months Membership
  • Immediate Emotional Support & Advice
  • Easy Access Online Resources