Applied TRUST & RAPPORT
Applied TRUST and RAPPORT on the Healing Journey
Learn how to create emotional safety – for others and for yourself
Who This is For:
+ Professionals supporting people with trauma or dysregulation
+ Parents and carers navigating emotional overwhelm
+ Anyone on their personal healing or self-discovery journey
Whether you're working with others or working on yourself, this workshop is a space to learn how to regulate, co-regulate, and reconnect compassionately and confidently.
Available Formats:
Online via Google Classroom/Self-Paced - £29 pp
In-person Workshops - from £99 pp.
Includes group activities, regulation tools and reflective practices.
From £99pp - based on in-person workshop at our premises in Hawick, Scottish Borders. Contact us for details if you would like us to come to you across the UK.
What You'll Learn:The TRUST Framework
A trauma informed foundation for recognising nervous system states and create safe healing spaces.
What You'll Build:The RAPPORT Framework
A practical, relational path to healing and self-awareness - starting from within
Now Taking Expressions of Interest
Join a growing community of people learning how to offer what they may never have received - safety, understanding, and compassionate connection.
Register Your Interest below or email us at: info@apositivestart.org.uk
Healing begins with safety. Safety begins with TRUST. Transformation begins with RAPPORT.
Trauma Informed TRUST with Lived Experience Insight
Is your organisation Trauma Informed?
Includes;
Online Training Course
12 Months Free Trust Membership
Trauma Informed Display Logo
From £59.00
This Course Aims to
Raise awareness about developmental trauma and the impact it has on individual lives, services/businesses, the wider community, and society in general Highlight the plentiful benefits of becoming a trauma informed society Create a healthier, harmonious, and compassionate environment, school, home, work, and wider community Save both time and money by increasing Wellbeing, understanding and tolerance Reduce the number of sick days taken Recognise and effectively manage the symptoms of trauma in self & others Reduce anxiety for people who have experienced trauma Reduce misunderstandings that can lead to arguments, conflicts & disputes.
Triggers
Exploring Triggers
We absorb information from our environment through the 5 senses;
1. Sight | Visual
light and colour is detected by cells in the retina at the back of the eye.
2. Sound | Auditory
hair cells in the ear move in response to specific frequencies of sound.
3. Taste | Gustatory
taste buds on the tongue react to salt, sour, bitter, sweet and umami tastes in our food.
4. Smell | Olfactory
special cells in the nose detect different chemicals in the air that we breathe in. We also detect the flavours in food as air moves from our mouth up into the back of the nasal cavity.
5. Touch | Tactile
various receptors in our skin can detect different types of touch, including pressure and vibrations.
Our brains are senseless – I’m not being rude, its the truth of the matter, you could stick a pin in the brain and it would feel nothing! Therefore, the information absorbed by the senses is translated into Electro-Chemical Data – information the brain can understand. This process is called Transduction and is undertaken by the nervous system.
Electro chemicals enter the brain through a gateway called the Thalamus, which distributes packets or modules of data to various parts of the brain. Each module investigates the data in order to make sense of it.
The Thalamus sends some of the data off to the pre-frontal cortex which sits behind the brow – this allows us to have a good think about the experience.
The Thalamus sends some data off to the Amygdala, and its the Amygdala’s job to decide whether something is Rewarding – something we want more of, or Threatening – something we want to get away from.
The Thalamus disturbs data transduced from sensations to different modules of the brain so that we can understand the significance of an experience and what to do about it. The process of Transduction involves breaking down the sensual experience into small pieces. Theses sensations each have to be transduced and then encoded into the brain. The pieces are then put back together and recoded into a replica – a copy that represents the sensational experience.
We call the replica a Perception, which are made up of smaller pieces known as ‘Percepts’. The module’s of the brain don’t investigate the original experience, but make sense of the experience from the replica; Perception.
The investigation of this Perception is not the only way we reach a conclusion, but also by drawing on previous perceptions of previous experiences which is known as Bottom Up Processing.
The occipital lobe is the part of the human brain responsible for interpreting information from the eyes and turning it into the world as a person sees it.
The occipital lobe has four different sections, each of which is responsible for different visual functions. The term bottom-up processing is used when we discuss perception. The brain has two ways of processing and perceiving information and that is bottom-up and top-down processing. The occipital lobe is the area that processes vision and in bottom-up processing that is the very first stage. Bottom-up processing starts with information, or energy, from our environment and converting it into action potentials that transmit to the brain, this is called transduction. Our eyes take in this environmental energy and our occipital lobe is responsible for building a visual map or representation of our surroundings before the environmental energy can be converted to action potential in order for our brain to remember - Reference The Cerebral Cortex and Bottom-Up Processing
All experiences are made from sensations and all sensations are transduced into an electro-chemical language that the brain can understand. Almost all data enters the brain through the module called the Thalamus.
Another of the modules of the brain which is core in receiving data is called the Hippocampus. The Hippocampus holds information from moment to moment, allowing us to remember what we just did a moment ago, while doing what we are doing now, remembering what we are going to do next and remembering why we are doing it.
< DOING – NOW – NEXT >
The Hippocampus holds the immediate past in its short term working memory, so we can string together moment to moment experiences of our life in order that makes sense that will allow us to follow through on what we set out to do. The Hippocampus can discard the memory or it can send it off to the Cerebral Cortex to be stored in the long term memory.
The Hippocampus sends to storage the memories that are more emotional and discards those that are less emotions. Deciding which memories to store in long term memory and which memories to get rid would be difficult for the Hippocampus itself, as it is impartial to emotion, it simply records the information. It decides which memories to store with the help of the Amygdala which identifies emotional experiences.
The two are in dialogue with the amygdala telling the hippocampus whether the current experience and short term memory of what just happened a moment ago is potentially a reward or a threat. If its either, the Hippocampus ships it off into storage. If however the Amygdala doesn’t detect threat of reward, the hippocampus discards the memory making it difficult to recall.
In addition to holding information in its short term memory, from the last few moments, the Hippocampus assisted by the Amygdala selects memories for storage and also retrieves memories from long term storage. The Hippocampus must hold these retrieved long term memories that it pulls down from the cerebral cortex in a space next to the short term memories. There is only very limited space in this holding area.
When traumatic memory is recalled into the Hippocampus, we feel the emotion attached to the memory. When we put the memory back into long term storage, the process of putting the memory in & out of storage tends to take the edge off it, becoming less intent as we recall it more and more often, thus reducing the emotional intensity.
This is not the case with PTSD as the emotion does not discharge from the memory, rather if you have PTSD, the memory always has the same emotional intensity and vividness as the original experience, as though you were living it over and over again. With PTSD, the memory triggers a host of distressing, negative thoughts, self reproach, helplessness, despair, uncomfortable intense vivid memories.
We cannot help people to forget the memory, but we can help to discharge the emotions they experience when they remember it.
EMDR which stands for Eye Movement Desensitisation and Reprocessing is a therapy used to help people recover from distressing events and the problems they have caused, like flashbacks, upsetting thoughts or images, depression or anxiety. The working memory theory of EMDR is considered to be an effective treatment for PTSD.
The Hippocampus has to divide its recourses between holding a memory in its limited space and recalling the answer to a taxing question in the same space. Tow lower the intensity of sensory mental imagery, EMDR comes into play. It is incredibly difficult to hold the memory while distracted with EMDR. The Working Memory theory of EMDR is not effective because of the eye movements itself, but because of the limited attention of the Hippocampus.
When a person becomes ‘Triggered’, they are being Hijacked by unwanted thoughts and feelings known as an ‘Emotional Flashback’. Emotional Flashbacks can be External or Internal. An external emotional flashback can be triggered by an object, person, colour, smell, feeling situation. The ‘Reliving’ of an event or scenario. Someone may smell the familiar scent of a loved who has passed away, and be overcome with emotions as the memory of the loved one is recalled.
In cases of PTSD, the example given is that of a former solider, when the sound of a loud bang causes the solider to run for cover. These two examples of emotional flashbacks are identifiable. In both examples the individuals have been triggered by information absorbed through the senses from their environment; Olfactory (the smell of a familiar perfume) and Auditory ( the sound of a loud noise).
We have an awareness of what may have happened that would cause the ex -solider to run for cover at the sound of a loud bang.
However, in cases of Complex PTSD (CPTSD), which is often caused by prolonged emotional abuse, the emotional flashbacks tend to be internal. The mind and the body flashback to the memory of the emotions of the initial trauma. This trigger however, is unidentifiable because it is emotional only – experienced in the thoughts and bodily sensations, not seen, heard, tasted, touched or smelt.
In cases of CPTSD the emotional flashbacks are sub-conscious and automatic, the sufferer is not consciously aware of them. The adult with CPTSD who finds themselves in a challenging scenario at work for example, may be reduced to a childlike state and experience feelings of helplessness, worthlessness and abandonment.
Because the emotional flashback is happening out-with the persons awareness, the childlike state of helplessness is automatic. They are reacting to the somatic sensations and Negative Automatic Thoughts (NATs). The style of communication when an individual is triggered and operating on auto pilot tends to be; Passive, Aggressive or Passive-Aggressive, which can quickly escalate and cause more trauma.
Learning how to ‘Respond’ rather than ‘React’, is a strategy we offer to people seeking support through our support groups, workshops and courses.
Stop.
When triggered, we learn to Stop, to pause. Giving ourselves some time to think.
Think.
Paying attention to our bodily sensations and thoughts, asking ourselves how we feel, bringing our attention into the present moment – into awareness.
Act.
Take a deep breathe and Consider your response! In time and with practice of boundary setting, the communication style we are aiming for is Assertive and confident.
Never Doubt
Victims of emotional abuse have a tenancy not to trust their own judgement, partially victims of gaslighting who have become used to doubting themselves and questioning their reality. It becomes difficult to know what is truth and what isn’t leading to a lack of self-belief.
Never Doubt serves as a reminder that we can indeed trust our thoughts and feelings because we have taken the time to consider them in the present. Whatever you are feeling right now, in the moment is the feeling you are able to trust.
Over time with practice, S.T.A.N.D becomes the default response. This calm and controlled way of responding to situations improves confidence while the communication style becomes more assertive.
References:
Paul Newham, Human Sciences teaching EMDR Therapy and PTSD Visited July, 2021.
https://www.udemy.com/share/102zz02@PW5jfWFjS1AJd0ZKB3ZzfhRuSn1iSg==/
Deborah J Crozier – S.T.A.N.D ©2014 https://apositivestart.org.uk/s-t-a-n-d-trauma-informed-response/ July 2021
Webinar Registration
Family Recovery Group EOI
Use this form to register your interest for joining the Family Recovery Support Group for families affected by substance use. We aim to respond within 5 working days by email.
S.T.A.N.D© - Trauma Informed Response
S.T.A.N.D©
Stop, Think, Act, Never Doubt
“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” –
Viktor E. Frankl
S.T.A.N.D© is an acronym for Stop, Think, Act, Never Doubt – trauma informed response to be applied in situations when an individual may triggered by the behaviours of others. I wrote Having pulled apart, over many years my own experience of grooming and manipulation, in answer to the question; “what could I have done differently!”? The conclusion that I came to is S.T.A.N.D…
‘Between the Trigger and the Reaction, there is space where you can learn to S.T.A.N.D in your power – Stop, Think, Act, Never Doubt.’
S.T.A.N.D is an incredibly useful tool for people who have experienced Trauma as we are prone to negative automatic responses, driven by fear and uncertainty due to previous experiences.
Rather than responding assertively with confidence and conviction for self-care, trauma victims are prone to people-pleasing, often finding it impossible to put their own interests before the interests of others, inadvertently making themselves vulnerable. High levels of empathy and negative core beliefs ( I am not worthy) means they often become overwhelmed with negative emotions when faced with what others may perceive as being, simple decision-making.
This is because a trauma victims focus automatically shifts to the other person or persons well-being rather than their own. Their main concerns tend to revolve around what other people will think of them, how they will be perceived by others, and how others are likely to feel as a result of the victims decisions. All of these concerns for others (family, friends, work colleagues, neighbour’s, even strangers often leaves them swamped by feelings of guilt, awkwardness and apprehension, victims tend to bypass their own thoughts and feelings of wellbeing, prioritizing others and frequently suffering as a result.
The way our brains process information, often draws on previous experience, filling in the blanks with the ‘most like outcome’. We call this Bottom-Up processing. If, due to previous experiences, our first thought is likely to be a negative automatic thought (NATs) – the way to forward from a trauma response is to retrain our brains to recognise and intercept the first NAT to ensure the thoughts that follow are mindful and intentional ones.
Even when victims of trauma recognise automatic negative responses, such as people pleasing in themselves, they have difficulty over coming these behaviours because firstly, they are often ingrained from an early age, and secondly victims of trauma rarely trust their own judgement, another side effect of the trauma they have suffered.
As observers we may be surprised by a trauma victims responses. It they may appear to a bystander that the individual is not being genuine or applying any common sense to their responses, instead they appear to be opting for the ‘same old mistakes’ time and time again. With hindsight, the individual is likely to arrive at the same conclusion, which only serves as a big stick to beat themselves up with, reinforcing the negative views that the traumatized individual already holds about themselves, further impacting on their low self-worth.
Perpetrators are keen observers who can easily recognise automatic people pleasing responses in others, making them easy prey.
This happens because people who live with unresolved trauma, often become stuck. They may find themselves going round and round in circles; different faces, different places – same old mistakes and outcomes.
“If I didn’t have bad luck, I would have no luck at all” is often a belief held by the traumatized, who tend to view their own lives as spectators from the sidelines, rather than being actively involved in the decision making, due to a lack of control. In these circumstances, people tend to default to people-pleasing rather than expressing their true inner feelings in relation to any situation, because facing emotions leaves them vulnerable, and feels like a scary or even dangerous place for them. Some people may default to anger, appearing passive-aggressive or defeated, because their responses are driven by fear or panic due to the stuckness or disassociation.
With practice, the acronym; S.T.A.N.D© , Stop, Think, Act, Never Doubt – serves as an aide memoir prompting the individual to stay calm and focused in the present moment, reminding them to turn their attention inwards and to connect to how they are feeling, as opposed to allowing their minds to run riot, whizzing back and forth searching for answers which is what often leads them to a place of panic and anxiety.
By turning the attention inwards, they are guided by how they feel, an indicator of what feels right for them and what feels wrong for them as their internal navigation system fires up thus assisting them to respond in ways that are healthy and in their own best interests. Over time, with practice, S.T.A.N.D© becomes the new go to response.
To find out more about S.T.A.N.D© and how it could work for you, register for our Webinar Today!
S.T.A.N.D©
Used as A toolkit for the prevention of
Grooming Behaviour’s©
CPD Certified Instructor Course | Become an Instructor
The impact of trauma can be devastating and being groomed for any reason, is a traumatic event. The experience often leaves victims feeling embarrassed, ashamed and guilt ridden for years to come as they struggle to make sense of what has happened to them.
Being deceived by someone we trust and respect is a difficult situation for anyone. It can take its toll on our emotions and wellbeing, adversely impacting a victims confidence and self-esteem.
The experience of Grooming behaviours may lead victims to question their reality, causing confusion and/ or anxiety, as the process of grooming usually involves manipulation and gaslighting.
Grooming may cause victims to feel in some ways complicit; as they convince themselves that they should have seen what was coming or they should have known better.
Understanding that we are not responsible for the behaviours of others may make sense, but understanding it and accepting it are two separate things entirely – it may not always be enough to prevent the negative emotional impact that follows. Victims regularly blame themselves despite being able to reason that they could not possibly have known and are not to blame for trusting someone unworthy of their trust.
This is especially true if a victim has encountered a trauma or multiple traumatic events in the past.
How to respond to the negative behaviours of others is often out-with the control of victims who have experienced previous trauma as they become triggered yet often unaware of what is happening to them or why. Knowing how to respond in a way that keeps us safe and empowered in such a situation is vital if we hope to protect ourselves.
This is where S.T.A.N.D© comes in.
To Learn more about our online workshops, how S.T.A.N.D© is an effective strategy for victims of trauma and for Lived Experience Trauma Support, Get In touch.
S.T.A.N.D© Parents As Protectors
STAND: Parents as Protectors
Building knowledge, confidence and awareness to help safeguard children.
STAND is a free, trauma-informed safeguarding education programme developed through lived experience insight and a commitment to protecting children.
Designed for parents, carers, guardians and other adults who have a role in children's lives, STAND offers practical learning to strengthen awareness, recognise possible safeguarding concerns and respond appropriately.
Register for STAND — FreeDelivered through Google Classroom.
Every child deserves to feel safe, heard and protected. Safeguarding is a responsibility we share.
Knowledge Helps Us Protect
Protecting children is one of the most important responsibilities we share.
Yet recognising a safeguarding concern is not always straightforward. Grooming, manipulation, exploitation and abuse can involve subtle patterns that are difficult to identify without appropriate information and understanding.
STAND helps participants explore how harmful behaviour can develop, what concerns to be aware of and how adults can respond.
The programme is grounded in the understanding that awareness, communication and appropriate action are essential parts of prevention.
Recognising Concerns
Develop awareness of potential grooming behaviours, manipulation, boundary violations and other safeguarding warning signs.
Trauma-Informed Insight
Explore how lived experiences, stress and learned responses can influence our perceptions, confidence and decisions.
Creating Safer Conversations
Consider how listening, emotional safety and age-appropriate conversations can support children in seeking help.
Knowing When to Act
Strengthen understanding of safeguarding boundaries, appropriate responses and the importance of reporting concerns.
Understanding Without Blame
Our previous experiences can shape how we interpret situations, respond to uncertainty and understand our own instincts.
For some people, experiences of trauma may contribute to self-doubt or uncertainty when faced with difficult circumstances.
Others may draw upon lived experience as a source of insight, vigilance and understanding.
STAND does not assume that someone who has experienced trauma is less capable of protecting a child.
Instead, we encourage informed reflection, confidence in seeking advice and a clear understanding of safeguarding responsibilities.
Safeguarding is never about blaming children or holding protective adults responsible for another person's abusive choices. Responsibility for abuse lies with the person who causes harm.
A Free, Flexible Learning Programme
STAND is free to attend and delivered through Google Classroom, allowing participants to engage with recorded learning at their own pace.
The programme combines six pre-recorded sessions with two live sessions.
Learning explores safeguarding awareness, grooming prevention, emotional responses, resilience and practical ways to support children's safety.
Information about live session arrangements is provided through the programme.
How STAND Works
Complete the programme registration process to begin your learning.
Work through six pre-recorded learning sessions through Google Classroom.
Take part in the two live sessions, subject to the arrangements provided for your intake.
The programme is intended to encourage reflection and practical awareness. Participants can take the time they need to consider the learning and how it relates to their circumstances.
Safeguarding Is Everyone's Responsibility
STAND is relevant to parents and guardians, but safeguarding knowledge can also benefit the many adults who support, supervise or interact with children.
Families & Carers
- Parents and guardians.
- Grandparents.
- Foster carers.
- Step-parents.
- Godparents.
- Extended family members.
- Family friends.
Professionals & Communities
- Teachers and educators.
- Sports coaches.
- Youth workers and mentors.
- Scouts, Guides and youth leaders.
- Support workers and carers.
- Community leaders.
- School transport staff.
- Other adults involved in children's lives.
The programme offers safeguarding education and awareness. It does not replace statutory safeguarding training, professional procedures or mandatory reporting responsibilities applicable to particular roles.
In Collaboration with Safeguarding Fundamentals
STAND is delivered in collaboration with Safeguarding Fundamentals, bringing together safeguarding expertise and lived experience-informed education.
This collaboration supports a shared commitment to improving awareness, recognising early concerns and strengthening adults' capacity to respond appropriately.
Safeguarding & Trauma-Informed Parenting
Participants who would like to explore the wider context of trauma-informed parenting and safeguarding may find the following resources helpful.
Supporting Trauma-Experienced Parents
Research in Practice provides information about working with parents who have experienced trauma.
Explore the Research in Practice resourceTrauma-Informed Parenting
Further information and resources for parents, carers and professionals.
Visit Trauma-Informed ParentingResearch on Trauma-Informed Parenting Programmes
An academic publication in Clinical Child and Family Psychology Review examining trauma-informed parenting programmes.
Read the research publicationThese resources are provided for further reading and do not constitute independent evaluation of the STAND programme.
When a Child May Be at Risk
STAND is an educational programme, not an emergency response or child protection reporting service.
If you believe a child is in immediate danger, call 999.
For non-emergency safeguarding concerns, contact the appropriate local authority children's services, Police Scotland or a relevant safeguarding professional.
You do not need to investigate an allegation yourself before seeking advice or reporting a concern.
Take a STAND for Children's Safety
Awareness can strengthen protection, and learning is a meaningful place to begin.
If you are a parent, carer, guardian or someone who plays a role in children's lives, you are welcome to explore STAND.
The programme is free to attend.
Register for STAND Contact Our Team© 2026 A Positive Start CIC. All rights reserved.
